🗑️ Data Deletion Request

We respect your right to privacy and control over your personal data. This page allows you to request the deletion of your account and all associated personal information from our systems.

What Data Will Be Deleted?

When you request account deletion, we will permanently remove:

Account Information: Your name, email address, phone number, and password
Profile Data: Profile picture, preferences, and settings
Addresses: Saved shipping and billing addresses
Wishlist: All items in your wishlist
Reviews: Product reviews and ratings you've submitted
Session Data: All active login sessions
Social Login Data: Google/Facebook OAuth connections

What Data Will Be Retained?

For legal, tax, and fraud prevention purposes, we may retain certain information:

Order History: Anonymized transaction records (for up to 7 years for tax compliance)
Payment Records: Basic payment transaction IDs (no credit card details)
Legal Communications: Records required by law or for dispute resolution

📌 Note: Retained data will be anonymized (all personally identifiable information removed) and cannot be linked back to you.

Deletion Timeline

Immediate: Your account will be deactivated immediately upon request
Within 30 days: All personal data will be permanently deleted from our active systems
Within 90 days: Data removed from backup systems

Before You Request Deletion

⚠️ Warning: Account deletion is permanent and irreversible. Please consider the following:

You will lose access to all order history and tracking information
Any pending orders will need to be canceled first
Outstanding refunds or credits will be processed before deletion
You will need to create a new account if you wish to use our services again
Your email address may become available for reuse after deletion

Alternative Options

If you're concerned about privacy but don't want to delete your account, consider:

Update Your Information: Edit or remove specific data in your profile settings
Deactivate Account: Temporarily disable your account instead of deleting it
Opt-Out of Marketing: Unsubscribe from promotional emails while keeping your account
Clear Wishlist/Reviews: Manually remove specific items or reviews

Submit Deletion Request

Email Address *

Reason for Deletion (Optional)

Additional Comments (Optional)

How did you sign up?

I understand that this action is permanent and irreversible. I want to permanently delete my account and all associated personal data.

I confirm that I have no pending orders or outstanding issues that need resolution.

Note: You will receive a confirmation email at the address provided. Click the link in the email to verify and complete the deletion process.

Contact Support

If you have questions about data deletion or need assistance:

Email: privacy@ace1.in
Support: hello@ace1.in
Response Time: Within 48 hours